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📋 Terms of Service

Terms of
Service

Clear terms that govern your use of Phonewala platform and services

Last updated: December 2024

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Acceptance of Terms

By accessing and using Phonewala, you accept and agree to be bound by the terms and provision of this agreement.

Agreement Scope

These terms apply to all visitors, users, and others who access or use our service.

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Use License

Permission is granted to temporarily use Phonewala for personal and commercial use. This is the grant of a license, not a transfer of title, and under this license you may:

Permitted Uses

  • • Use the service for business operations
  • • Store and manage your business data
  • • Access customer support
  • • Export your data at any time

Prohibited Uses

  • • Modify or copy the service
  • • Use for any commercial sale
  • • Reverse engineer the platform
  • • Remove copyright notices

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User Account & Responsibilities

When you create an account with us, you must provide accurate and complete information:

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Account Security

Keep your login credentials secure and confidential

Accurate Info

Provide truthful and up-to-date information

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Compliance

Follow all applicable laws and regulations

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Payment Terms

All payments are processed securely and are subject to the following terms:

Billing

  • • Monthly or annual billing cycles
  • • Automatic renewal unless canceled
  • • All prices in USD
  • • 30-day free trial available

Refunds

  • • 14-day money-back guarantee
  • • Prorated refunds for cancellations
  • • No refund for free trial abuse
  • • Processing time: 5-7 business days

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Service Availability & Limitations

We strive to provide reliable service, but certain limitations apply:

Service Level

We target 99.9% uptime but cannot guarantee uninterrupted service due to maintenance, updates, or unforeseen circumstances.

Limitation of Liability

Our liability is limited to the amount you paid for the service in the past 12 months.

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Termination

Either party may terminate this agreement under the following conditions:

By You

  • • Cancel anytime from dashboard
  • • 30-day data retention period
  • • Export data before termination

By Us

  • • Violation of terms
  • • Non-payment of fees
  • • 30-day advance notice

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Contact Information

Questions about these Terms of Service? Contact our legal team:

Legal

legal@phonewala.com

Support

support@phonewala.com

These terms of service are effective as of December 2024 and were last updated on December 2024.